CISO Healthcare Summit | Jul 15, 2020 | Virtual Summit - Real-time Online Conversations

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Keynote Presentation

Visionary speaker presents to entire audience on key issues, challenges and business opportunities

Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee." title="Keynote Presentations give attending delegates the opportunity to hear from leading voices in the industry. These presentations feature relevant topics and issues aligned with the speaker's experience and expertise, selected by the speaker in concert with the summit's Content Committee.

Executive Visions

Panel moderated by Master of Ceremonies and headed by four executives discussing critical business topics

Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members." title="Executive Visions sessions are panel discussions that enable in-depth exchanges on critical business topics. Led by a moderator, these sessions encourage attending executives to address industry challenges and gain insight through interaction with expert panel members.

Thought Leadership

Solution provider-led session giving high-level overview of opportunities

Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community." title="Led by an executive from the vendor community, Thought Leadership sessions provide comprehensive overviews of current business concerns, offering strategies and solutions for success. This is a unique opportunity to access the perspective of a leading member of the vendor community.

Think Tank

End user-led session in boardroom style, focusing on best practices

Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard." title="Think Tanks are interactive sessions that place delegates in lively discussion and debate. Sessions admit only 15-20 participants at a time to ensure an intimate environment in which delegates can engage each other and have their voices heard.

Roundtable

Interactive session led by a moderator, focused on industry issue

Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done." title="Led by an industry analyst, expert or a member of the vendor community, Roundtables are open-forum sessions with strategic guidance. Attending delegates gather to collaborate on common issues and challenges within a format that allows them to get things done.

Case Study

Overview of recent project successes and failures

Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions." title="Case Studies allow attending executives to hear compelling stories about implementations and projects, emphasizing best practices and lessons learned. Presentations are immediately followed by Q&A sessions.

Focus Group

Discussion of business drivers within a particular industry area

Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions." title="Focus Groups allow executives to discuss business drivers within particular industry areas. These sessions allow attendees to isolate specific issues and work through them. Presentations last 15-20 minutes and are followed by Q&A sessions.

Analyst Q&A Session

Moderator-led coverage of the latest industry research

Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst." title="Q&A sessions cover the latest industry research, allowing attendees to gain insight on topics of interest through questions directed to a leading industry analyst.

Vendor Showcase

Several brief, pointed overviews of the newest solutions and services

Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences." title="Taking the form of three 10-minute elevator pitches by attending vendors, these sessions provide a concise and pointed overview of the latest solutions and services aligned with attendee needs and preferences.

Executive Exchange

Pre-determined, one-on-one interaction revolving around solutions of interest

Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest." title="Executive Exchanges offer one-on-one interaction between executives and vendors. This is an opportunity for both parties to make key business contacts, ask direct questions and get the answers they need. Session content is prearranged and based on mutual interest.

Open Forum Luncheon

Informal discussions on pre-determined topics

Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch." title="Led by a moderator, Open Forum Luncheons offer attendees informal, yet focused discussions on current industry topics and trends over lunch.

Networking Session

Unique activities at once relaxing, enjoyable and productive

Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive." title="Networking opportunities take various unique forms, merging enjoyable and relaxing activities with an environment conducive to in-depth conversation. These gatherings allow attendees to wind down between sessions and one-on-one meetings, while still furthering discussions and being productive.

 

Wednesday, July 15, 2020 - CISO Healthcare Summit

9:00 am - 9:15 am

Welcome Registration & Opening Remarks

 

9:15 am - 9:50 am

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Keynote Panel

COVID 19 Lessons Being Learned

For years experts predicted a flu-related pandemic that would surpass the influenza pandemic of 1918, which killed more people than the Great War (WW1). We are all experiencing a pandemic crisis this year. We have needed to fast tract tele medicine projects and are witnessing an increase in malware campaigns directed at healthcare sites, including the U.S. Health and Human Services Department, which suffered an attack on its computer system. We are the lessons being learned and need processes in place to improve stakeholder satisfaction. 

Takeaways: 
  1. Calculating ROI on Technology
  2. Rapid deployment 
  3. Cybersecurity challenges

Moderated by:

Jitendra Barmecha, CIO/SVP Information Technology & Clinical Engineering, St. Barnabas Health System View details

 
 

Panelists:

Chif Umejei, SVP Information Technology, New York Presbyterian Hospital View details

 
 

Geeta Nastasi, CNIO, New York Presbyterian Hospital & Healthcare System

 

Vikrant Arora, Chief Information Security Officer, Hospital for Special Surgery View details

 
 

Lori Herndon, President & CEO, Atlanticare

 
 

9:50 am - 10:15 am

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Keynote Presentation

The Impact of Digital Transformation of Healthcare on the Patient, the Provider, and the Payer: The Northwell's Journey

The miniaturization of electronic gadgets, the IoT (Internet of Things) and the economization of medical tech production has enabled consumers to monitor their physiological parameters, take actionable decisions, and partner with their caregivers to reap the benefits of precision, preventative, and economical health care. Patients can now buy and use basic physiological and metabolic monitors at the local pharmacy store at an affordable price. Clinicians can monitor them in real time using bot-based AI and RPA processes. This presentation will discuss Northwell's solution for keeping patients and providers informed in near real-time and assisting them to take actionable clinical decisions to keep patients from getting into emergent scenarios.

Presented by:

Purna Prasad, Vice President & Chief Technology Officer, Northwell Health

 
 

10:15 am - 10:35 am

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Think Tank

Combating the Rise in Cloud-based Threats

As the cloud migration continues, securing data and critical infrastructure is going to require new approaches. Organizations have struggled to maintain control of critical data and ensure real-time threat intelligence, giving cloud-based threats the ability to multiply. Data buckets being misconfigured, or inadequately secured increases the risk of a breach. Being able to manually manage security for large web application infrastructures has become a thing of the past. As such, organizations are being pushed to reevaluate their approach to web application security. 

Takeaways: 

  • The rise of cloud migration means security will need to adapt 
  • Many organizations have struggled to secure data 
  •  Cybersecurity threats will only increase and become more complex

Presented by:

Stephen Dunkle, Chief Information Security Officer, Geisinger Health

 

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Think Tank

Interoperability

One of the most significant requirements to provide high-quality care also is one of the most difficult to achieve true interoperability between healthcare providers, systems, technology and the information each of needs in order to achieve their respective goals. Interoperability is a problem throughout healthcare as disparate vendors, complex processes and clinical standards create tremendous barriers to delivering improved patient experiences and better outcomes. Lack of interoperability is perhaps the largest contributor to medical errors, the 3rd leading cause of death in the US 

Takeaways:
  1. How do we maintain security and privacy while sharing information
  2. How do we develop efficient and usable solutions instead of waiting for regulations, vendors, etc.
  3. What are the characteristics of a cost effective infrastructure
  4. What are key best practices and examples of success
  5. Is there an ROI model for investment in interoperability
  6. What is needed beyond the EHR? EPIC is now using? CHR? comprehensive health record. Is this the right path
  7. What are key best practices and examples of success

Presented by:

Jordan Tannenbaum, CIO/CMIO, Saint Peter\'s Healthcare System View details

 
 

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Think Tank

The Expansion of Telehealth

Telehealth services are offered by a wide array of doctors, health systems and medical specialties. A senior citizen recovering in post-acute care, for example, can receive an on-camera consultation without the physical and financial toll of travel. The benefits will become more and more evident as more insurers move to cover telehealth consultations.  Such exchanges will increasingly go beyond a patient's typical providers to encompass a wide range of care needs. This will be pivotal for people in outlying or underserved areas who require the care of a specialist.

Presented by:

Michelle Stansbury, Vice President, Innovation and IT Corporate Systems, Houston Methodist Hospital View details

 
 
 

10:35 am - 10:55 am

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Think Tank

Digital Medicine and Digital Exhaust

Digital medicine is now medicine and every health system is in the digital business. AI and telemedicine are creating greater efficiencies for patients and the data generated creates opportunities and carries risk.

Presented by:

Gati Dharani, Corporate Director Digital Innovation, Pfizer Inc.

 

Stephanie Lahr, CHCIO/CMIO, Monument Health

 

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Think Tank

Biomedical Devices- Top 5 Cyber Security Challenges / Opportunities

Medical device security will become an increasing concern for healthcare organizations, particularly as more of these devices are connected to the Internet, internal networks, and Wi-Fi. The increasing connectedness these medical devices will force more and more healthcare organizations to implement security solutions. 

Pre-market challenges: 

  1. Insecure product development 
  2. Lax FDA approval process especially for patient safety devices with internet connectivity 

 Post-market challenges: 

  1. Ineffective procurement processes 
  2. Lack of central management and real time visibility 
  3. Decoupled management by IT and Biomedical Engineering.

Presented by:

James Goddard, Chief Information Security Officer, Common Spirit

 
 

10:55 am - 11:15 am

Executive Boardroom

A Practical Approach to Zero Trust

Business and market disruptions are accelerating digital transformation initiatives. Simultaneously interest in zero trust, which is the security paradigm for the modern enterprise, is growing. These elements are rapidly intersecting and while zero trust can help organizations achieve their digital transformation goals there are material factors to consider before diving in. This session will describe zero trust and share a practical approach to it.

Sponsored by:

Ping Identity View details

 
 

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Executive Boardroom

Adapting to Remote Work Models and Redefining End-User Support in the New Normal
The shift to remote work in response to the COVID-19 pandemic exposed the deeply rooted inefficiencies of internal end-user support models. As users struggled to connect devices and deploy applications from makeshift offices, help desks were, for a variety of reasons, ill-equipped to deal with the massive spike in demand for support services.  

Today, as businesses develop strategies for "new normal" of business operations, enhanced end-user support capabilities - specifically around process discipline and remote access - are a critical priority. This session will examine IT service requirements for businesses adapting to today's evolving landscape. 

Takeaways will include: 
  • Challenges posed by the shift to remote work following the pandemic 
  • Why in-house support teams struggled to address remote workforce requirements 
  • Capabilities that will be needed to support the "new normal" of business operations 
John McGurgan is Vice President of Professional Services and Consulting at Claro Enterprise Solutions, a global technology services provider.

Sponsored by:

Claro Enterprise Solutions View details

 
 
 

11:15 am - 11:35 am

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Think Tank

Increasing Customer Value with RPA (Robotics Process Automation)

CIOs are turning to an emerging technology practice called robotic process automation (RPA) to streamline enterprise operations and reduce costs. With RPA, businesses can automate mundane rules-based business processes, enabling business users to devote more time to serving customers or other higher-value work. Looking at HCSC's Intelligent Automation will illustrate how this is possible. 

Takeaways: 

  1. What is Robotics Process Automation (RPA)
  2. What are the benefits and pitfalls of RPA
  3. What enterprise models/companies are successfully using RPA

Presented by:

Jim Petrassi, CTO, Blue Cross Blue Shield of Illinois View details

 
 

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Think Tank

Creating a Virtual Care Program For Complex Populations

While telehealth, remote monitoring and other virtual health modalities have seen significant growth in recent years, the COVID-19 pandemic has supercharged that growth. Providers and patients alike see it as a way to deliver necessary care while helping to protect the safety of both sides. Nevertheless, creating a virtual health program for populations with complex needs requires organizations to take a more flexible and expansive approach to meet patients where they are. This conversation will explore best practices and challenges from the lens of those on the front lines of building such programs. 

Takeaways  

  1. What are the various modalities available to deploy virtual care, and the benefits and challenges of each 
  2. What are the needs of individuals with complex medical and behavioral issues, and how they can be addressed through virtual care options? 
  3. How should social determinants be taken into account when deploying a virtual care program?

Presented by:

Jonathan Gordon, SVP Innovations/Managing Director, Commonwealth Care Alliance

 

Sudipto Srivastava, System Senior Director Digital/E Health, Mount Sinai Health System, Inc.

 

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Think Tank

Steering Cultural Change

An IT executive's role, goals and objectives have drastically changed over the years. Most leaders supervise teams and units beyond their IT department. Due to these changes in responsibilities, their success is measured in greater business metrics. As a result, these roles have become both more attractive and more demanding. 

Takeaways: 

  • What are the significant changes regarding the role of the IT Executive  
  • How to keep up with the changing requirements  
  • How to properly measure an IT executive's success

Presented by:

Aaron Martin, Chief Digital Officer EVP & Board Member, Providence St. Joseph Health

 

Sara Vaezy, Chief Digital Strategy & Business Development Officer, Providence St. Joseph Health

 
 

11:35 am - 11:55 am

Executive Exchange

 

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Thought Leadership

Interoperability in Healthcare (or the lack of)

John Glaser from the Harvard Business Review stated the following: "The Covid-19 pandemic presents the U.S. health care system with a mind-boggling array of challenges. One of the most urgent is coping with a simultaneous glut and dearth of information. Between tracking outbreaks, staying abreast of the latest information on effective treatments and vaccine development, keeping tabs on how each patient is doing, and recognizing and documenting a seemingly endless stream of weird new symptoms, the entire medical community is being chronically overwhelmed." 

The root cause has always pointed to a systemic lack of interoperability in healthcare and life sciences (HCLS). 

In this presentation, I will explore how Equinix, not typically associated with supporting the HCLS industry, is using its platform as the foundation to help fix healthcare by addressing interoperability. I will show how the Healthcare industry can construct a path towards interoperability by: 

  1. Using Equinix as the foundation for interconnection 
  2. Building regional hubs in key markets/geographies
  3. Leveraging our dense ecosystem of companies to peer privately and securely

Sponsored by:

Equinix View details

 
 

Presented by:

Tim Waters, Head of Healthcare and Life Sciences (HCLS) for the Americas, Equinix

 
 

11:55 am - 12:15 pm

Executive Exchange

 

Think Tank

Accelerating Transformation Through Crisis

In this interactive presentation we will explore how crisis like COVID-19 can help to accelerate transformation. Drawing on real-world examples from Wiley as well as other companies across multiple industries we will look at short- and long-term transformation opportunities. This talk will also draw on the experience of remote-first companies to examine the future of work in a post-COVID world. 

Key takeaways:  

  • Learn from other companies about how they have responded to the COVID-19 crisis. Key challenges and how they were addressed. 
  • Look at how crisis such as COVID-19 can accelerate transformation. 
  • Examine learnings from remote-first companies to envision options for the future of the workplace.

Presented by:

Sean Mack, CIO/CISO, Wiley.

 
 

12:15 pm - 12:35 pm

Executive Exchange

 

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Think Tank

Big Data Analytics - A Fundamental Shift

We have moved from an information-poor to an information-rich society. Practically unlimited availability of data, computing, networking and socio-mobile connectivity are fundamentally altering our world. In particular, they are enabling businesses to become more effective The increasing connectedness of using big data analytics - collecting all relevant data and automating their processing to drive decision making. This represents a fundamental shift from traditional business analytics, where limited amount of structured data is batch-processed to produce standard Business Intelligence reports. We will assess the current state of big data analytics, technology and business trends, and their enormous implications to the future of all businesses. 

Takeaways: 

  1. How Big Data analytics is different from traditional business analytics 
  2. What businesses are getting out of Big Data analytics 
  3. Why Big Data analytics will become

Presented by:

Janos Hajagos, Chief of Data Analytics, Stonybrook Medicine View details

 
 
 

12:35 pm - 12:55 pm

Executive Exchange

 

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Think Tank

How Deep and Shallow Learning can Work Together to Create Cost Savings

How deep and shallow learning can work together to create cost savings Applying artificial intelligence to patient data enables efficiencies and better outcomes for its Medicaid patients. For all the hype and excited pronouncements about the impacts it can have driving healthcare efficiencies, artificial intelligence is still not deployed as widely (or wisely) as it could be.But many health systems are working in earnest to roll out AI-driven analytics projects - even if their particular payoff isn't quite yet in sight - with the understanding that the technology is evolving at a dizzying pace, and big improvements could be just around the corner. 

Takeaways:

  1. Potential for AI and machine learning for better population health outcomes 
  2. Utilizing shallow learning - gain similarly useful insights from smaller data sets with less heavy lifting than we are using with deep learning 
  3. Predicting hospitalization, emergency room use, or predicting high-cost patients versus low-cost patients
  4. Predicting the risk for the populations we are managing.

Presented by:

Simon Lin, Chief Research Information Officer, Nationwide Childrens Hospital View details

 
 
 

12:55 pm - 1:15 pm

Executive Exchange

 

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Thought Leadership

You don't have to replace your identity governance solution, we can make it better.

Can you identify your high risk anomalous access? What about automating access requests, performing certifications and predicting what access should be provisioned to users? 

ForgeRock Autonomous Identity is a new approach to IAM, which uses analytics and machine learning to make an entitlement landscape fully visible, suitable for insight, and ready for action.

Sponsored by:

ForgeRock View details

 
 

Presented by:

Steve Gwizdala, RVP Central & Healthcare, ForgeRock

 
 

1:15 pm - 1:35 pm

Executive Exchange

 

Think Tank

"Patient Security, Privacy and Compliance" It's MORE than Just a Video Conference!

"Once considered a complementary mode of care, during the COVID crisis and continuing after, telehealth has and will become essential. Clinicians and IT teams -regardless of location or specialty - are scaling up virtual care offerings to conserve supplies, reduce exposure to their patients and deliver future patient oversight and preventative care and monitoring."

In this session we will cover: 

  • What is the difference between Telemedicine and Telehealth? 
  • How does the telehealth service differ for In-patient, Out-patient and Ambulatory Care? 
  • Patient Security, Privacy and Compliance Requirements (HIPAA, OCR, CMS, HHS) 
  • What are some of the solutions? 
  • Telehealth Etiquette Overview.

Presented by:

Tim Swope, Chief Information Security Officer, Catholic Health Services of Long Island View details

 
 
 

1:35 pm - 1:55 pm

Executive Exchange

 

Thought Leadership

MITRE ATT&CK รข?" How Healthcare Security Teams Get Started with MITRE ATT&CK and Why it Matters

Healthcare is among one of the most targeted industries in 2019, and continues to be a direct target during this global pandemic. What you will take from this session: Current Events Affecting Healthcare Providers, Top MITRE TID's leveraged against the Healthcare vertical, a guide on how to start reducing your current security risks.

Sponsored by:

VMware View details

 
 
 

1:55 pm - 2:00 pm

Closing Remarks